Between two sips: your questions, our answers
Any doubts or curiosity? We'll enlighten you.
Welcome to our answer space.
Deliveries, quotes, tastings or collections: we tell you everything.
Find answers to your most frequently asked questions here. And if you still have a burning question, our team will be happy to help.
What types of rums do you offer?
We offer a wide selection of agricultural and traditional rums, ranging from affordable bottles (€20 to €70) to exceptional vintages intended for discerning connoisseurs and collectors. White, amber, aged, or aged rums... each bottle is selected for its quality, origin, and uniqueness.
Do you offer rare or exceptional bottles?
Yes. Our cellar offers vintages, limited editions, and unique barrels.
⚠️ These references are not available for immediate purchase online.
A confidential quote form is available on each relevant sheet.
Each request is treated confidentially and individually.
Do you deliver to your home?
Yes, we only deliver to Guadeloupe at the moment.
Can I pick up my order in store?
Yes, Click & Collect is available.
Select the option when ordering, and you will be notified as soon as collection is available.
And if you're in Guadeloupe, don't hesitate to stop by the winery directly - we'll be delighted to welcome you.
Do you accept returns?
Due to the nature of our products (spirits), returns and exchanges are only accepted in the event of an error or breakage upon delivery.
All requests must be made within 48 hours, with supporting photos.
Which rum would suit me best?
Each product sheet contains detailed information on the type, aging, distillery, etc.
And if you are unsure, our team is here to advise you based on your tastes or the occasion (gift, collection, tasting, etc.).
What payment methods are accepted?
Secure payment by credit card and other options offered by Shopify.
What should I do if my order arrives damaged?
If you notice a breakage or damaged product upon delivery, please contact us within 48 hours of receipt , attaching photos and your order number. Our customer service will process your request as quickly as possible.
Do you offer tailor-made offers?
Yes. We support professionals with personalized selections, based on quotes.
Because each bottle deserves special attention, our team is here to advise you with care and discretion.